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      Clients & Quotes

   People Values is a partner of Profiles International (the Assessment Company).  Between us, we have over 30,000 US clients who use our solutions to improve the selection, development and retention of TOP Performers.  Below is what our clients have said about the benefits of working with People Values & using the Profiles International Assessments.

 Choose an Industry          
   
Financial Hospitality
  (Banking, Lending, Real Estate, Financial Planning, Insurance, etc.)   (Restaurants, Hotel & Motels, Country Clubs, Associations ,etc.)
Construction Healthcare
  (Design/Build, Supply, Engineering, Architecture, etc.)   (Clinics, Hospitals, Veterinarians, Spas, etc.)
Automobile Business Services
  (Dealership Sales, Servicing, Collision, Supply, etc.)   (Property Management, Headhunters, Training Firms, Janitorial, Supply, etc.)
Wholesale, Retail & Personal Services Broadcasting & Media
  (Grocery, Clothing, Taxi Co's, etc.)   (TV, Radio, Cable, Newspapers, etc.)
Manufacturing & Technology Government & Education
  (Manufacturers, Freight, Warehousing, Food Production, etc.)   (Municipalities, Police, Chambers, School Districts, Colleges, etc.)
 

Notice:  Please respect the time & generosity of our clients.  They send us letters expressing their appreciation for our products.  They request no phone calls, please. 

Financial:   Profile's Client of the Year article, Click here.

"We were skeptical, but since we've discovered the KEY, there's been an improvement in the reliability and work ethic of our workforce.  Our organization started using the SOS Survey about 9 months ago.  This has been a valuable tool in the hiring process which has resulted in an improvement in regards to reliability and work ethic with our new employees."  HR Manager, Woodstone Credit Union

"The Step One Survey is a great supplement to the hiring process that I wouldn’t want to be without. It gives me reassurance and the information it provides is imperative in our industry."  First Atlantic Federal Credit Union

"Your interactive style with the group gave me insights to other managers hiring problems. I was glad to hear I was not alone. I ordered the Sales Indicator and feel the costs will be recouped with just one hire that fits our new profile. Thanks again and I look forward to our continued professional partnership..."  "I discovered the KEY and it allowed my management team more time to spend with quality hires.  We've raised the performance of the whole firm."  Regional Manager, Waddell & Reed

Without People Values, I would have hired a few candidates that put on a good show at the interview but would have been disasters to my bottom line.  I'm glad I was able to see the REAL candidate before hiring them.”  Franchise Owner, Allstate

"Before we purchased the Step One Survey, we tested it to verify that it would fit our hiring needs. We found it to be exactly as you described, an effective tool in assessing a candidate, self-administered using the internet. The set up is quick and easy and we really like the instant e-mail with the assessment results. It is definitely useful as part of our hiring process.:."  Temple Area Federal Credit Union

"When I discovered the KEY, I found out why my existing employees and sales people weren't as productive as I expected them to be.  Since then, we've reduced training time and created a better team atmosphere...  People Values has changed the quality of the people I hire. In the past I hired the old fashioned way - review the resume', interview, check references then hire the best candidate. The problem is the prospective employee can juice up their resume', interview well and coach their references. With the profiles you can see through all the smoke screens and get the best candidate for your company. The cost of his program is minuscule when you compare the cost of getting a low performer. I recommend Grant to anyone interested in hiring top performers."  President, Matrix Insurance Marketing, Inc. 

"We have experienced a greater sense of understanding who the candidate is at the time of interview.  There are excellent follow up questions to obtain an even more in-depth understanding of the candidate. It is a necessary tool among others that could be used in the hiring process."  The Advanced Mortgage Group

"Our company gets a good return on investment from the Profile XT assessment. We've found the product crucial in helping us promote retention and enhance productivity. Your assessments are an important part of our HR tool kit."  Sun Life Financial

"Our bank needed help in screening applicants and hiring. We use Profile XT, Step One Survey II, Profiles Sales Indicator, and Customer Service Perspective. With these, we weed through applications, screen them, and slim down the choices."  Hilltop National Bank

"The Postal Credit Union wanted a product that would help find the best new people. We check aptitude with Step One Survey II. This tool narrows the selection to people who think the same way we do."  Postal Credit Union

Some of Our Other Partners:
A & M Insurance (WA)
EastWest Mortgage Services (WA & CA)
Equal Health & Life (TX)
Milliman-Seattle (WA)
Milliman Corporate Office
Orange County Teachers Federal Credit Union (CA)
Pierce Mortgage (WA)
Qualstar Credit Union (WA)

 

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Hospitality:

"After just four months of using the Step One Reports as part of our application process, the annualized turnover rate for our cashiers in one of my stores went from 1200% to 200% without any other changes to pay rates, management or shift schedules… Finally, we feel back in control of the hiring process…"  Jimmy’s Great American Diner

"Working with People Values has taken our hiring process to the next level. It sets the standard for excellence and provides insightful information about a candidate’s personality that may not otherwise be discerned during an interview."  General Manager, Everett Country Club

"By selectively screening our potential hires and matching them with our profile for each position in the hotel, we have been able to make a significant impact on employee turnover. Our customer satisfaction scores are higher than they have ever been and we attribute that to the team that we have put into place."  Owner, Hampton Inn

"It is without question that we have dramatically improved the quality and productivity of our staff over the past year. We are quick to give your products the credit for this dramatic improvement… It has been such a pleasure to hear the many compliments from our members and guests regarding the improvements we have made in our staff."  Chenal Country Club

"We currently use the Step One Survey as part of our screening procedure for hiring new applicants in all positions in every department of our business.  As a result we have experienced a dramatic decrease in turnover as well as a substantial decrease in employee theft, tardiness and absenteeism.  These improvements have no doubt translated into many dollars saved throughout the past year."  Mallard Creek Golf Course

"...We began using the Step-One-Survey as a tool to help with pre-employment screening.  We have found that this particular survey is excrementally helpful in saving time and ensuring that the integrity of the candidate meets our standards prior to scheduling an interview..."  The Resort at the Mountain

"In the year we started using Profiles International’s assessments, we decreased turnover by more than half. How? By using the tool to determine where a person fits best in our company. We are saving both time and money."  The Wizards Cauldron

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Construction:

"'We are who we hire.'  No one understands this better than People Values.  Having them as part of our Team has give us such confidence in our hiring decisions.  I couldn't imagine a recruiting program without People Values."  Office Manager, SR Design

"We were using our "gut" feeling before to hire. As we started using Job Matching, it proved that our gut was not always right. In fact we hired against the program’s advice and the flaws in the new hires character (that the assessment caught) became apparent in the first week of there employment. Needless to say, they no longer work for us. The sense of security Job Matching gives us is that we know exactly what type of person we are hiring…before we hire them. Now we only hire productive people. Thank You Grant for all your help."  Owner, Precision Carpentry

"I just had to send you a response to the services that you have provided for us in the PERFORMANCE INDICATORS and TEAM ANALYSIS...  I was skeptical on the value of any information you may be able to provide us in improving management...  All of the information you have provided us has been extremely useful to each individual staff member and to our corporate culture.  In this sense, I believe the reports are well rounded because it gives individuals a chance to look at themselves, it gives the corporation solid advice on how to manage this SPECIFIC GROUP OF PEOPLE and it gives me, the leader, perspective on myself, corporate culture and how to conduct the music."  President, Designer Built Systems, Inc.

"The assessments that you offer have helped JH Bennett & Co make the best decisions in aligning the right people to the right job descriptions.  We have used other assessments before and it pales in comparison to the accuracy and breadth of information that we derive from your assessments.  Also, the user friendly reporting enables us to understand and implement the information so that we can benefit from it immediately."  JH Bennett & Company, Inc.

"We just went through the Profiles International assessment process to look for a supervisor. We found someone who is doing a great job."  Boring Specialties

Some of Our Other Partners:
ABC Equipment Rental & Sales (OH)
BeaverWorx Roofing (WA)
Current Electric (WA)
Freedom Metal Structures (WA)
Living Shelter (WA)
Lomax Construction (NC)
Market Contractors (OR)
Olympic Landscape (WA)
Precision Carpentry (WA)
Precision Steel (KY)
RBR Construction (TX)
Richardson & Richardson (NM)
Salina Planing Mill (KS)
Solomon Builders (TN)
Specialty Sheet Metal (WA)
Sunset Builders Inc. (WA)

 

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Healthcare:

"The workshop was definitely an eye opener relative to cost of turnover and lost revenue by not hiring "Top Performers" every time.  I have been very pleased with the insight I have gained by using People Values' "Step One Survey", pre-employment integrity assessment.  Use of this tool alone has brought us one step closer to hiring top performers every time."  Practice Manager, Chambers Creek Veterinary Hospital

"I discovered the KEY and since have come to value and appreciate the support and service we've received from People Values in helping us to identify TOP performers amongst the many applicants for positions here at VTS.  Thank You, Grant.  You are enabling our success!"  Owner, Veterinary Transplant Service

"The Checkpoint 360 is the best product in this category that I’ve used. As you know, this tool replaced another product that we had been using exclusively for almost two years. The managers and executives at Spectrum Healthcare Services (SHS) receive more valuable information in an easy to read, color-coded format, which encompasses everyone’s individual learning style. Not only is there validated feedback, but a comprehensive action plan that each person may use to implement change, based on the facts from their customized report.  Spectrum Healthcare Services

"...The Profiles are easy to use, with all candidates doing a short on-line assessment questionnaire.  The results are easily compared against know high performers, scores and reported, e-mailed to managers prior to first interview.  Our interviewers report consistent and effective results using the suggested interview questions to guide them to those particular areas where matches are outside the know success parameters..."  Ledford Medical

"We were able to create and access our web portal for our candidates and ourselves with ease...  The standard and custom reports proved to be consistent, accurate and included important aids to the interview and decision-making process."  American College of Emergency Physicians State Chapter of California, Inc.

"...Prior to including the Step One Survey in our direct labor recruiting process, Gambro used a temp-to-hire strategy though a temporary agency.  The results of including this survey in our hiring process have been dramatic.  We not only reduced our turnover from 61% to 27%, but for the first time in history, production lines are fully staffed.  The reduction in turnover and increase in the quality of our workforce resulted in significant cost savings."  Gambro BCT

"We find Checkpoint 360 helpful in leadership development. The assessment aids us in identifying strengths and weaknesses."  Holy Family Memorial Hospital

"Our company always uses the Performance Indicator when hiring new doctors. We've used it hundreds of times to identify whether or not a doctor has the right personality for the job. Now we encourage the company to use it for other leadership positions."  Dental One

"We used the assessments when hiring 141 people in the 18 months after implementing. The end result: An incredible 99.3 percent score in terms of identifying and hiring productive and retainable team members. We find Profiles International and its products tremendously helpful in showing us how to guard our key assets -- our people."  VHI Healthcare

Some of Our Other Partners:
Ammara Spa (ID)
Redmond Health Clinic (WA)

 

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Automobile:

"Working with People Values has been one of the best things our company has ever done.  We now are on track with getting everyone sitting in the right seat on the bus."   President, AutoHound Collision Center

"People Values has been a great resource for us for the WHOLE package; writing a better ad and position description, creating benchmarks for success in all positions, and screening for culture and job fit.  Although we had used assessments for four years, we had not created-nor adhered to-culture-fit and benchmarking. We believe the combination of all three; Culture-Fit, Benchmarking the Position, and Job Matching assure a much better match-and SUCCESS-for the employee AND us!"   HR Manager, Transmission Rebuild Center

"I wanted to convey my experiences thus far with the SOS program. We’ve gone through a few so far and have found the results amazing!… We’ve been very pleased with the user-friendly reports and the ease of use via the internet. When this program helps us avoid just one mis-hire, it pays for itself."  BF Goodrich

"I have living proof that your testing program works… I was tremendously impressed with one person and was ready to hire him. Then I followed your advice and tested him. He would have been a mistake… Another gentleman did not display as commanding a presence as the first prospect, yet had an air of sincerity about him. Your testing program showed him to be outstanding. I hired [him], and the results are amazing. Without your testing, I would have relied on my own ‘gut instincts’ and would have made a terrible mistake."  Allen Samuels Mercedes-Benz

Some of Our Other Partners:
1469 Autobody (IN)
Artistic Autobody (OR)
Dewing Group (AZ)
Kern's Complete Automotive (WA)
TGIF Autobody (CA)
 

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Business Services:

"With the help from People Values, we are now able to hire based on measured responses to establish a job match.  It gives us an additional dimension which we haven't had before.  Grant Robinson was there to hold our hand through the entire process - he was great."  General Manager, Yett Management NW Inc

“We have worked with People Values for several years.  W have continued to Job Matching because we like the results.  The accuracy is amazing… The added cost of the assessment as a hiring tool is well worth the investment.”  ~ Owner & Sales Manager, Star Moving Systems

"Knowing I am hiring the right person for the job is a critical aspect in any business. It's nice to know I have a reliable tool and service from Grant Robinson and People Values that assist myself, and my clients, in making proper hiring decisions. Thanks so much Grant for all the work you do on our behalf."  Franchise Owner, Action International

"People Values services gave me a greater insight into job applicants that I would not have gained on my own.  Their services and surveys saved me a lot of wasted time and money by not interviewing the wrong people.  Ultimately, they have increased my chances at hiring the right person for the job."  Franchise Owner, Environment Control

"We have calculated the dollar cost of turnover over an associate after six months to be about $30,000. It is impossible to estimate the emotional cost to our team when we lost someone we have grown to like as a person."  Dale Carnegie Training

"What a wonderful tool!  The Profiles are so easy to administer and so inexpensive to use...  The SOS helps us assess qualities that are critical to our company, in an objective, fair, non-threatening manner.  We have definitely been grateful to be able to screen out some applicants with poor SOS scores that otherwise looked great "on paper."  The second-level assessments, including the Sales Indicator, Customer Service Survey and the Performance Indicator, have helped us make sure of the "fit" between applicants and our open positions..."  CTR Systems

"At one point we had a turnover rate of 40 percent. With the aid of the Profile XT and the Step One Survey II assessment, we've reduced turnover to 29 percent. Based on the cost of replacing an employee, we have more than paid for the assessments."  SPHR

"Since we started using Profiles Sales Indicator for pre-employment screening for sales employees, we've been very happy. Because the test is online, we find it easy to use. We test all applicants and make better hiring decisions, giving us a better workforce. We are very happy with the service."  Swedish Match North America

Some of Our Other Partners:
Around the Clock Property Management (WA)
Environment Control (ID, WI, CO & CA)
We Know Words (WA)

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Retail & Personal Services:

"We have been using the Step One Survey for about a year now as part of our hiring process and we are very happy with the results.  It has helped us tremendously in the decision making process which is now less of a guessing game.  We have the best employees we have ever had with less turn-over and we would not hire anyone without the Survey.  It is an extremely valuable tool that saves us both time and money..."  "I discovered the KEY and we have the best managers and workforce we have ever had resulting in three years of solid sales growth and expansion of the business."  Owner, Wild West Trading Company

"My bad hires cost me far more time and money then my poor advertising decisions have. Now that we are using the People Values’ tools and system for job recruitment and hiring, I have eliminated making hiring decisions on ‘gut instincts’ that got me into trouble in the past. I now have objective reports on my candidates to look at and base interview questions on. And it takes less of my time then our past hiring practices.
… As a University Bookstore we have a natural cycle of team member turnover that requires constant recruitment and training. Thanks to Grant’s Job Matching System, I now know who will be our next reliable and productive team member; and I don’t even have a position for them yet!"  Owner,
Jerrol's Inc.

"Based on another colleague’s recommendation and the information you shared with us we decided to give the Step One Survey a try… We used 350 Step One Surveys in four months to staff about 100 positions in our new store. Out of the 100 people that we hired, approximately 95% turned out to be very good employees. This result exceeded our expectations."   ShopRite, Inc.

"Hiring employees is one of the biggest gambles a company makes.  An interview lets you see if you like the person, but is not always effective in assessing their intellect and behavioral patterns.  People Values pre-employment surveys have helped us understand the job candidate better.  It has helped us make better, more educated choices.  An added bonus is Grant's help with questions and other needs. People Value provides outstanding customer service."  Vice President, Far Fetched Import Furniture

"It is astounding the accuracy of these tests. My wife agreed with the majority of the results on my test.  As I have used it to help in my hiring process, I have found it to add a dramatic edge to my interviewing arsenal."  General Manager, Orange Cab

"Historically, we based hiring decisions on intuition. Now, with the Profile XT, we are able to back up our good feelings with strong, reliable data that has led to successful hires. We needed results and Profiles International delivered. Dwight Crain, our Client Service Advisor, always gets back to us promptly."  Save Mart Corp.

"We use the Step One Survey to screen people before we hire. The Step One Survey II gives us more interview questions to use."  King Wholesale

"We wanted to reduce turnover of our designers. We used Profiles XT and made better hires. Bill Foster, our sales representative, did an outstanding job. He is very personable."  Ethan Allen Inc.

Some of Our Other Partners:
American Retail Supply (WA)
Bouncy House Parties & Events (WA)
Diana's Cleaning Service (WA)
Office Furniture Source (WA)
Lover's Package / Peekay Inc. (WA)
Love Zone (WA)
Star Moving (WA)
Victoria Bug Museum (BC)

 

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Broadcasting:

"The Step One Survey is used as a prescreening tool by our supervisors before interviews are scheduled which has helped eliminate candidates who would have been extended for an interview prior to use of this test. The Preview has helped us achieve a job match that reflects an 80% retention factor on the employees hired in the past year."  Time Warner Cable

"Before Preview Assessment, I had to hire people based on my hope, luck and any true referrals I could get a hold of… I have given the Preview twice since hiring you and both times convinced me I was making the right decision on my new hires. It’s nice to have that peace of mind. I recommend your testing system for anyone who has ever hired what seemed like the best candidate only to find our months later they were not working out. I only wish I had learned about Preview earlier in my management career."  McGraw-Hill Broadcasting

"I have always been skeptical of personality tests as a devise for screening sales applicants but your Profiles System has made a believer out of me.  My objections to prior tests I have seen and taken is that they can be manipulated by the applicant to paint a personality that the employer wants to see, even if the "painting" does not actually reflect the real person.  This system is very nearly impossible to manipulate and shows a very detailed picture of the applicant's personality as compared to our model.  We will always use the Profiles System as part of our A. E. hiring process."  Buckley Broadcasting

Some of Our Other Partners:
River Current News (WA)

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Manufacturing & Technology:

"I have received tremendous value from the Customer Service Perspective.  It has helped me to align senior management's perspective on what customer service should be throughout the organization.  This has helped ensure that everyone understands the expectations of what customer service should be before we empower out people to execute."  The Knotts Company, Inc.

"I wasn't sure it would work for us, but when I discovered the KEY, we developed a new sales process and sales have greatly improved."  Carbide Processors

"…we have reduced our turnover from 44% to 28% in one year. That is a 60% reduction in turnover. This is approximately two-million dollars savings to OCE’." OCE’ USA, Inc.

"The supervisors now insist they be referred no one until the SOS test is administered! In addition, this test has helped our company reduce turnover by 50% over 1997 by weeding out high risk candidates and has saved us hundreds of dollars just in post-offer physical exams and drug screens alone. Even temporary workers are tested prior to entering our building."  Clayton Corporation

"Prior to using your instruments, our rate of retention was 3 out of 10 technicians. It is now 7 our of 10… The other benefits for using your products has been a much happier, more cohesive work group which has resulted in an addition 5 percentage points of gross profit which for my department is well over $100,000 a year." Freightliner

"I believe we have hired better, more reliable employees because we use your assessments. We also do a better job of managing and training, communicating, and motivating our people thanks to the information your products give us…we are improving productivity and the efficiency of every employee. "  United Freight Service, Inc.

"It [The PPI] has been an outstanding tool for helping me understand the behavioral styles of our staff. The reports are very user friendly and they provide me with a precise game plan for the type of training and management our people need on an ongoing basis – no guessing. It is providing us with a fast, accurate and user friendly tool that has saved us time, frustration and money."  Orton

"We conducted a series of benchmark tests by running the PTA on three different project teams that were disbanded months earlier. Each of the teams had distinct challenges regarding composure, attitude towards the customer, emotions and other non-technical issues. Profiles Team Analysis pinpointed exactly the same challenges as were demonstrated during the teams existence. Had we know before, what we learned after the fact, these team’s ability to perform effetely could have been greatly enhanced."  Giffin International

Some of Our Other Partners:
Coeur d' Alene Baking (WA)
Innovative Assistive Technology (WA)

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Government & Education

“We have watched Job Matching in place through the many companies we’ve referred to People Values. There is consistently an improvement in the performance of employees, which is directly reflected in the company’s bottom line. I encourage you to take advantage of the opportunity to look at this process and learn more about its impacts.”  Director, Small Business Development Center (Auburn, WA)

“PeopleValues has been a great resource for my clients. The type of system that Grant & his team developed is one of the most powerful best practices we have added to the "Best Practices of High Performance Entrepreneurs." As consultants to the fastest growing businesses in North America, HPE Advisors rates these services as a CRITICAL need for High Performance Entrepreneurs."  Business & Financial Advisor, www.Hot100Business.com

“I use Job Matching to help my clients grow their businesses & achieve their sales & revenue goals... People Values also teaches how to get TOP Performance from people which translates to success for your client’s businesses.”  Business Development Specialist, SBA's Small Business Development Center (Kent, WA)

"People Values has really come through for us and our organization.  We can rely on them for accurate assessment of potential employees.  We have found great worth in their products and excellent customer service too!  I’d recommend People Values to any serious business professional interested in growing their company the right way."  Owner, Musically Minded

"We screen applicants and then use the Step One Survey II. We specifically look at integrity, attitudes about substance abuse, reliability, and work ethic. Next, we go to the Profile XT, which helps with questions to ask in subsequent interviews. We've used these products for a while and will revisit them in future recruiting"  Highland Police Force

"Over a three and half year period, our company's turnover was reduced by 49 percent, because we used the Step One Survey II. The savings we realized by hiring fewer people saved us almost a quarter of a million dollars...
We started using Step One Survey in January 2001. The first year, turnover was high. The second and third years, it dropped substantially. Overall, we hired 33 percent fewer employees. We calculate that turnover costs $7,100 per employee. Since we hired 35 fewer people in 2002 and 2003, we saved $248,500." 
Centro, Inc.

"The Profile XT and Profiles Sales Indicator Assessment have enabled our company to benchmark the performance standards in our sales executives so that we can strive to hire the best most productive candidates in the shortest amount of time. It saves us about $45,000 each time we can avoid hiring the wrong person. In addition, the Internet application with onscreen administration, instant analysis and report generation makes administration very easy and efficient."  HR Manager

"Profile XT helps us get a grip on employee turnover. The assessment also helps us get people in the right job. Since using Profile XT, we've decreased turnover in certain areas. We have no complaints and found Profiles' training very useful."  National American University

Some of Our Other Partners:
Wenatchee Valley College (WA)

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