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Clients
& Quotes
People Values
is a partner of Profiles International (the Assessment Company).
Between us, we have over 30,000 US clients who use our solutions to
improve the selection, development and retention of TOP Performers.
Below is what our clients have said about the benefits of working with
People Values & using the Profiles International Assessments.
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an Industry |
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Financial
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Hospitality |
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(Banking, Lending,
Real Estate, Financial Planning, Insurance, etc.) |
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(Restaurants, Hotel
& Motels, Country Clubs, Associations ,etc.) |
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Construction |
Healthcare |
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(Design/Build,
Supply, Engineering, Architecture, etc.) |
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(Clinics, Hospitals,
Veterinarians, Spas, etc.) |
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Automobile |
Business Services |
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(Dealership Sales,
Servicing, Collision, Supply, etc.) |
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(Property
Management, Headhunters, Training Firms, Janitorial, Supply,
etc.) |
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Wholesale,
Retail
&
Personal Services |
Broadcasting
& Media |
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(Grocery, Clothing,
Taxi Co's, etc.) |
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(TV, Radio, Cable,
Newspapers,
etc.) |
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Manufacturing &
Technology |
Government & Education
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(Manufacturers,
Freight, Warehousing, Food Production, etc.) |
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(Municipalities,
Police, Chambers, School Districts, Colleges, etc.) |
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Notice: Please respect
the time & generosity of our clients. They send us letters
expressing their appreciation for our products. They
request no phone calls, please. |
Financial:
Profile's Client of the Year article, Click
here.
"We were
skeptical, but since we've discovered the KEY, there's been an
improvement in the reliability and work ethic of our workforce.
Our organization
started using the SOS Survey about 9 months ago. This has been a
valuable tool in the hiring process which has resulted in an improvement
in regards to reliability and work ethic with our new employees."
HR Manager, Woodstone Credit Union
"The Step One Survey is
a great supplement to the hiring process that I wouldnt want to be
without. It gives me reassurance and the information it provides is
imperative in our industry." First
Atlantic Federal Credit Union
"Your interactive style
with the group gave me insights to other managers hiring problems. I was
glad to hear I was not alone. I ordered the Sales Indicator and feel the
costs will be recouped with just one hire that fits our new profile.
Thanks again and I look forward to our continued professional
partnership..."
"I discovered the KEY and it allowed my
management team more time to spend with quality
hires. We've raised the performance of the
whole firm." Regional Manager, Waddell & Reed
Without
People Values, I would have hired a few candidates that put on a good
show at the interview but would have been disasters to my bottom line.
I'm glad I was able to see the REAL candidate before hiring them.
Franchise Owner, Allstate
"Before we purchased
the Step One Survey, we tested it to verify that it would fit our hiring
needs. We found it to be exactly as you described, an effective tool in
assessing a candidate, self-administered using the internet. The set up
is quick and easy and we really like the instant e-mail with the
assessment results. It is definitely useful as part of our hiring
process.:." Temple Area Federal
Credit Union
"When I discovered the KEY, I found out why my
existing employees and sales people weren't as
productive as I expected them to be. Since
then, we've reduced training time and created a
better team atmosphere... People Values has changed
the quality of the people I hire. In the past I hired the old fashioned
way - review the resume', interview, check references then hire the best
candidate. The problem is the prospective employee can juice up their
resume', interview well and coach their references. With the profiles
you can see through all the smoke screens and get the best candidate for
your company. The cost of his program is minuscule when you compare the
cost of getting a low performer. I recommend Grant to anyone interested
in hiring top performers."
President, Matrix
Insurance Marketing, Inc.
"We have experienced a greater sense
of understanding who the candidate is at the time of interview. There
are excellent follow up questions to obtain an even more in-depth
understanding of the candidate. It is a necessary tool among others that
could be used in the hiring process."
The Advanced
Mortgage Group
"Our company gets a good return on
investment from the Profile XT assessment. We've found the product
crucial in helping us promote retention and enhance productivity. Your
assessments are an important part of our HR tool kit."
Sun Life Financial
"Our bank needed help in screening
applicants and hiring. We use Profile XT, Step One Survey II, Profiles
Sales Indicator, and Customer Service Perspective. With these, we weed
through applications, screen them, and slim down the choices."
Hilltop National Bank
"The Postal Credit Union wanted a product
that would help find the best new people. We check aptitude with Step
One Survey II. This tool narrows the selection to people who think the
same way we do." Postal Credit Union
Some
of Our Other Partners:
A & M Insurance (WA)
EastWest Mortgage Services (WA & CA)
Equal Health & Life (TX)
Milliman-Seattle (WA)
Milliman Corporate Office
Orange County Teachers Federal Credit Union (CA)
Pierce Mortgage (WA)
Qualstar Credit Union (WA)
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Hospitality:
"After just four months
of using the Step One Reports as part of our application process, the
annualized turnover rate for our cashiers in one of my stores went from
1200% to 200% without any other changes to pay rates, management or
shift schedules
Finally, we feel back in control of the hiring
process
" Jimmys Great American
Diner
"Working with People
Values has taken our hiring process to the next level. It sets the
standard for excellence and provides insightful information about a
candidates personality that may not otherwise be discerned during an
interview." General Manager, Everett Country Club
"By selectively
screening our potential hires and matching them with our profile for
each position in the hotel, we have been able to make a significant
impact on employee turnover. Our customer satisfaction scores are higher
than they have ever been and we attribute that to the team that we have
put into place." Owner, Hampton Inn
"It is without question
that we have dramatically improved the quality and productivity of our
staff over the past year. We are quick to give your products the credit
for this dramatic improvement
It has been such a pleasure to hear the
many compliments from our members and guests regarding the improvements
we have made in our staff." Chenal
Country Club
"We currently use the Step
One Survey as part of our screening procedure for hiring new applicants
in all positions in every department of our business. As a result
we have experienced a dramatic decrease in turnover as well as a
substantial decrease in employee theft, tardiness and absenteeism.
These improvements have no doubt translated into many dollars saved
throughout the past year." Mallard Creek
Golf Course
"...We began using the
Step-One-Survey as a tool to help with pre-employment screening.
We have found that this particular survey is excrementally helpful in
saving time and ensuring that the integrity of the candidate meets our
standards prior to scheduling an interview..."
The Resort at the Mountain
"In the year we started using Profiles
Internationals assessments, we decreased turnover by more than half.
How? By using the tool to determine where a person fits best in our
company. We are saving both time and money."
The
Wizards Cauldron
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Construction:
"'We are who we hire.'
No one understands this better than People Values. Having them as
part of our Team has give us such confidence in our hiring decisions.
I couldn't imagine a recruiting program without People Values."
Office Manager, SR Design
"We were using our "gut" feeling before to hire. As we
started using Job Matching, it proved that our gut was not always right.
In fact we hired against the program’s advice and the flaws in the new
hires character (that the assessment caught) became apparent in the
first week of there employment. Needless to say, they no longer work for
us. The sense of security Job Matching gives us is that we know exactly
what type of person we are hiring…before we hire them. Now we only hire
productive people. Thank You Grant for all your help." Owner,
Precision Carpentry
"I just had to send you
a response to the services that you have provided for us in the
PERFORMANCE INDICATORS and TEAM ANALYSIS... I was skeptical on the
value of any information you may be able to provide us in improving
management... All of the information you have provided us has been
extremely useful to each individual staff member and to our corporate
culture. In this sense, I believe the reports are well rounded
because it gives individuals a chance to look at themselves, it gives
the corporation solid advice on how to manage this SPECIFIC GROUP OF
PEOPLE and it gives me, the leader, perspective on myself, corporate
culture and how to conduct the music."
President, Designer
Built Systems, Inc.
"The assessments that you
offer have helped JH Bennett & Co make the best decisions in aligning
the right people to the right job descriptions. We have used other
assessments before and it pales in comparison to the accuracy and
breadth of information that we derive from your assessments. Also,
the user friendly reporting enables us to understand and implement the
information so that we can benefit from it immediately."
JH Bennett & Company, Inc.
"We just went through the Profiles
International assessment process to look for a supervisor. We found
someone who is doing a great job." Boring
Specialties
Some
of Our Other Partners:
ABC Equipment Rental & Sales (OH)
BeaverWorx Roofing (WA)
Current Electric (WA)
Freedom Metal Structures (WA)
Living Shelter (WA)
Lomax Construction (NC)
Market Contractors (OR)
Olympic Landscape (WA)
Precision Carpentry (WA)
Precision Steel (KY)
RBR Construction (TX)
Richardson & Richardson (NM)
Salina Planing Mill (KS)
Solomon Builders (TN)
Specialty Sheet Metal (WA)
Sunset Builders Inc. (WA)
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Healthcare:
"The workshop was definitely
an eye opener relative to cost of turnover and lost revenue by not
hiring "Top Performers" every time. I have been very pleased with the
insight I have gained by using People Values' "Step One Survey",
pre-employment integrity assessment. Use of this tool alone has brought
us one step closer to hiring top performers every time."
Practice Manager, Chambers Creek Veterinary
Hospital
"I discovered the KEY and since have come to
value and appreciate the support and service we've received from People
Values in helping us to identify TOP performers amongst the many
applicants for positions here at VTS. Thank You, Grant. You are
enabling our success!" Owner, Veterinary
Transplant Service
"The Checkpoint 360 is
the best product in this category that Ive used. As you know, this
tool replaced another product that we had been using exclusively for
almost two years. The managers and executives at Spectrum Healthcare
Services (SHS) receive more valuable information in an easy to read,
color-coded format, which encompasses everyones individual learning
style. Not only is there validated feedback, but a comprehensive action
plan that each person may use to implement change, based on the facts
from their customized report. Spectrum
Healthcare Services
"...The Profiles are easy to
use, with all candidates doing a short on-line assessment questionnaire.
The results are easily compared against know high performers, scores and
reported, e-mailed to managers prior to first interview. Our
interviewers report consistent and effective results using the suggested
interview questions to guide them to those particular areas where
matches are outside the know success parameters..."
Ledford Medical
"We were able to create and
access our web portal for our candidates and ourselves with ease...
The standard and custom reports proved to be consistent, accurate and
included important aids to the interview and decision-making process."
American College of Emergency Physicians State
Chapter of California, Inc.
"...Prior to including the
Step One Survey in our direct labor recruiting process, Gambro used a
temp-to-hire strategy though a temporary agency. The results of
including this survey in our hiring process have been dramatic. We
not only reduced our turnover from 61% to 27%, but for the first time in
history, production lines are fully staffed. The reduction in
turnover and increase in the quality of our workforce resulted in
significant cost savings." Gambro BCT
"We find Checkpoint 360 helpful in
leadership development. The assessment aids us in identifying strengths
and weaknesses." Holy Family Memorial
Hospital
"Our company always uses the Performance
Indicator when hiring new doctors. We've used it hundreds of times to
identify whether or not a doctor has the right personality for the job.
Now we encourage the company to use it for other leadership positions."
Dental One
"We used the assessments when hiring 141
people in the 18 months after implementing. The end result: An
incredible 99.3 percent score in terms of identifying and hiring
productive and retainable team members. We find Profiles International
and its products tremendously helpful in showing us how to guard our key
assets -- our people." VHI Healthcare
Some
of Our Other Partners:
Ammara Spa (ID)
Redmond Health Clinic (WA)
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Automobile:
"Working with People
Values has been one of the best things our company has ever done.
We now are on track with getting everyone sitting in the right seat on
the bus." President, AutoHound Collision
Center
"People Values has been
a great resource for us for the WHOLE package; writing a better ad and
position description, creating benchmarks for success in all positions,
and screening for culture and job fit. Although we had used
assessments for four years, we had not created-nor adhered
to-culture-fit and benchmarking. We believe the combination of all
three; Culture-Fit, Benchmarking the Position, and Job Matching assure a
much better match-and SUCCESS-for the employee AND us!"
HR Manager,
Transmission Rebuild Center
"I wanted to convey my
experiences thus far with the SOS program. Weve gone through a few so
far and have found the results amazing!
Weve been very pleased
with the user-friendly reports and the ease of use via the internet.
When this program helps us avoid just one mis-hire, it pays for
itself." BF Goodrich
"I have living proof
that your testing program works
I was tremendously impressed with one
person and was ready to hire him. Then I followed your advice and tested
him. He would have been a mistake
Another gentleman did not display
as commanding a presence as the first prospect, yet had an air of
sincerity about him. Your testing program showed him to be outstanding.
I hired [him], and the results are amazing. Without your testing, I
would have relied on my own gut instincts and would have made a
terrible mistake." Allen Samuels
Mercedes-Benz
Some
of Our Other Partners:
1469 Autobody (IN)
Artistic Autobody (OR)
Dewing Group (AZ)
Kern's Complete Automotive (WA)
TGIF Autobody (CA)
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Business Services:
"With the help from
People Values, we are now able to hire based on measured responses to
establish a job match. It gives us an additional dimension which
we haven't had before. Grant Robinson was there to hold our hand
through the entire process - he was great."
General Manager, Yett
Management NW Inc
We have worked with People
Values for several years. W have continued to Job Matching because we
like the results. The accuracy is amazing
The added cost of the
assessment as a hiring tool is well worth the investment.
~ Owner & Sales Manager, Star Moving Systems
"Knowing I am hiring the
right person for the job is a critical aspect in any business. It's nice
to know I have a reliable tool and service from Grant Robinson and
People Values that assist myself, and my clients, in making proper
hiring decisions. Thanks so much Grant for all the work you do on our
behalf."
Franchise Owner,
Action International
"People Values services
gave me a greater insight into job applicants that I would not have
gained on my own. Their services and surveys saved me a lot of
wasted time and money by not interviewing the wrong people.
Ultimately, they have increased my chances at hiring the right person
for the job." Franchise Owner, Environment Control
"We have calculated the
dollar cost of turnover over an associate after six months to be about
$30,000. It is impossible to estimate the emotional cost to our team
when we lost someone we have grown to like as a person." Dale
Carnegie Training
"What a wonderful tool!
The Profiles are so easy to administer and so inexpensive to use...
The SOS helps us assess qualities that are critical to our company, in
an objective, fair, non-threatening manner. We have definitely
been grateful to be able to screen out some applicants with poor SOS
scores that otherwise looked great "on paper." The second-level
assessments, including the Sales Indicator, Customer Service Survey and
the Performance Indicator, have helped us make sure of the "fit" between
applicants and our open positions..." CTR
Systems
"At one point we had a turnover rate of 40
percent. With the aid of the Profile XT and the Step One Survey II
assessment, we've reduced turnover to 29 percent. Based on the cost of
replacing an employee, we have more than paid for the assessments."
SPHR
"Since we started using Profiles Sales
Indicator for pre-employment screening for sales employees, we've been
very happy. Because the test is online, we find it easy to use. We test
all applicants and make better hiring decisions, giving us a better
workforce. We are very happy with the service."
Swedish Match North America
Some
of Our Other Partners:
Around the Clock Property Management (WA)
Environment Control (ID, WI, CO & CA)
We Know Words (WA)
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Retail & Personal Services:
"We have been using the Step
One Survey for about a year now as part of our hiring process and we are
very happy with the results. It has helped us tremendously in the
decision making process which is now less of a guessing game. We
have the best employees we have ever had with less turn-over and we
would not hire anyone without the Survey. It is an
extremely valuable tool that saves us both time and money..." "I discovered the KEY
and we have the best managers and workforce we
have ever had resulting in three years of solid
sales growth and expansion of the business."
Owner, Wild West Trading Company
"My bad hires cost me far
more time and money then my poor advertising decisions have. Now that we
are using the People Values’ tools and system for job recruitment and
hiring, I have eliminated making hiring decisions on ‘gut instincts’
that got me into trouble in the past. I now have objective reports on my
candidates to look at and base interview questions on. And it takes less
of my time then our past hiring practices.
… As a University Bookstore we have a natural cycle of team member
turnover that requires constant recruitment and training. Thanks to
Grant’s Job Matching System, I now know who will be our next reliable
and productive team member; and I don’t even have a position for them
yet!"
Owner,
Jerrol's Inc.
"Based on another
colleagues recommendation and the information you shared with us we
decided to give the Step One Survey a try
We used 350 Step One
Surveys in four months to staff about 100 positions in our new store.
Out of the 100 people that we hired, approximately 95% turned out to be
very good employees. This result exceeded our
expectations." ShopRite, Inc.
"Hiring employees is one of
the biggest gambles a company makes. An interview lets you see if
you like the person, but is not always effective in assessing their
intellect and behavioral patterns. People Values pre-employment
surveys have helped us understand the job candidate better. It has
helped us make better, more educated choices. An added bonus is
Grant's help with questions and other needs. People Value provides
outstanding customer service." Vice
President, Far Fetched Import Furniture
"It is astounding the
accuracy of these tests. My wife agreed with the majority of the results
on my test. As I have used it to help in my hiring process, I have
found it to add a dramatic edge to my interviewing arsenal."
General Manager, Orange Cab
"Historically, we based hiring
decisions on intuition. Now, with the Profile XT, we are able to back up
our good feelings with strong, reliable data that has led to successful
hires. We needed results and Profiles International delivered. Dwight
Crain, our Client Service Advisor, always gets back to us promptly."
Save
Mart Corp.
"We use the Step One Survey to screen people
before we hire. The Step One Survey II gives us more interview questions
to use." King Wholesale
"We wanted to reduce turnover of our
designers. We used Profiles XT and made better hires. Bill Foster, our
sales representative, did an outstanding job. He is very personable."
Ethan Allen Inc.
Some
of Our Other Partners:
American Retail Supply (WA)
Bouncy House Parties & Events (WA)
Diana's Cleaning Service (WA)
Office Furniture Source (WA)
Lover's Package / Peekay Inc. (WA)
Love Zone (WA)
Star Moving (WA)
Victoria Bug Museum (BC)
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Broadcasting:
"The Step One Survey is
used as a prescreening tool by our supervisors before interviews are
scheduled which has helped eliminate candidates who would have been
extended for an interview prior to use of this test. The Preview has
helped us achieve a job match that reflects an 80% retention factor on
the employees hired in the past year." Time
Warner Cable
"Before Preview
Assessment, I had to hire people based on my hope, luck and any true
referrals I could get a hold of
I have given the Preview twice since
hiring you and both times convinced me I was making the right decision
on my new hires. Its nice to have that peace of mind. I recommend
your testing system for anyone who has ever hired what seemed like the
best candidate only to find our months later they were not working out.
I only wish I had learned about Preview earlier in my management
career." McGraw-Hill Broadcasting
"I have always been
skeptical of personality tests as a devise for screening sales
applicants but your Profiles System has made a believer out of me.
My objections to prior tests I have seen and taken is that they can be
manipulated by the applicant to paint a personality that the employer
wants to see, even if the "painting" does not actually reflect the real
person. This system is very nearly impossible to manipulate and
shows a very detailed picture of the applicant's personality as compared
to our model. We will always use the Profiles System as part of
our A. E. hiring process." Buckley Broadcasting
Some
of Our Other Partners:
River Current News (WA)
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Manufacturing & Technology:
"I have received tremendous
value from the Customer Service Perspective. It has helped me to
align senior management's perspective on what customer service should be
throughout the organization. This has helped ensure that everyone
understands the expectations of what customer service should be before
we empower out people to execute." The
Knotts Company, Inc.
"I wasn't sure it would work
for us, but when I discovered the KEY, we developed a new sales process
and sales have greatly improved."
Carbide Processors
"
we have reduced our
turnover from 44% to 28% in one year. That is a 60% reduction in
turnover. This is approximately two-million dollars savings to OCE."
OCE USA, Inc.
"The supervisors now
insist they be referred no one until the SOS test is administered! In
addition, this test has helped our company reduce turnover by 50% over
1997 by weeding out high risk candidates and has saved us hundreds of
dollars just in post-offer physical exams and drug screens alone. Even
temporary workers are tested prior to entering our building."
Clayton Corporation
"Prior to using your
instruments, our rate of retention was 3 out of 10 technicians. It is
now 7 our of 10
The other benefits for using your products has been a
much happier, more cohesive work group which has resulted in an addition
5 percentage points of gross profit which for my department is well over
$100,000 a year." Freightliner
"I believe we have
hired better, more reliable employees because we use your assessments.
We also do a better job of managing and training, communicating, and
motivating our people thanks to the information your products give us
we
are improving productivity and the efficiency of every employee.
" United Freight Service, Inc.
"It [The PPI] has been
an outstanding tool for helping me understand the behavioral styles of
our staff. The reports are very user friendly and they provide me with a
precise game plan for the type of training and management our people
need on an ongoing basis no guessing. It is providing us with a
fast, accurate and user friendly tool that has saved us time,
frustration and money." Orton
"We conducted a series
of benchmark tests by running the PTA on three different project teams
that were disbanded months earlier. Each of the teams had distinct
challenges regarding composure, attitude towards the customer, emotions
and other non-technical issues. Profiles Team Analysis pinpointed
exactly the same challenges as were demonstrated during the teams
existence. Had we know before, what we learned after the fact, these
teams ability to perform effetely could have been greatly
enhanced." Giffin International
Some
of Our Other Partners:
Coeur d' Alene Baking (WA)
Innovative Assistive Technology (WA)
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Government & Education
“We have watched Job Matching in
place through the many companies we’ve referred
to People Values. There is consistently an
improvement in the performance of employees,
which is directly reflected in the company’s
bottom line. I encourage you to take advantage
of the opportunity to look at this process and
learn more about its impacts.”
Director, Small
Business Development Center (Auburn, WA)
“PeopleValues has been a great
resource for my clients. The type of system that
Grant & his team developed is one of the most
powerful best practices we have added to the
"Best Practices of High Performance
Entrepreneurs." As consultants to the fastest
growing businesses in North America, HPE
Advisors rates these services as a CRITICAL need
for High Performance Entrepreneurs."
Business & Financial Advisor,
www.Hot100Business.com
“I use Job Matching
to help my clients grow their businesses &
achieve their sales & revenue goals... People
Values also teaches how to get TOP Performance
from people which translates to success for your
client’s businesses.” Business
Development Specialist, SBA's Small Business
Development Center (Kent, WA)
"People Values has really come through for us
and our organization. We can rely on them for
accurate assessment of potential employees. We
have found great worth in their products and
excellent customer service too! I’d recommend
People Values to any serious business
professional interested in growing their company
the right way."
Owner, Musically Minded
"We screen
applicants and then use the Step One Survey II. We specifically look at
integrity, attitudes about substance abuse, reliability, and work ethic.
Next, we go to the Profile XT, which helps with questions to ask in
subsequent interviews. We've used these products for a while and will
revisit them in future recruiting"
Highland Police Force
"Over a three and half year period, our
company's turnover was reduced by 49 percent, because we used the Step
One Survey II. The savings we realized by hiring fewer people saved us
almost a quarter of a million dollars...
We started using Step One Survey in January 2001. The first year,
turnover was high. The second and third years, it dropped substantially.
Overall, we hired 33 percent fewer employees. We calculate that turnover
costs $7,100 per employee. Since we hired 35 fewer people in 2002 and
2003, we saved $248,500." Centro,
Inc.
"The Profile XT and Profiles Sales Indicator
Assessment have enabled our company to benchmark the performance
standards in our sales executives so that we can strive to hire the best
most productive candidates in the shortest amount of time. It saves us
about $45,000 each time we can avoid hiring the wrong person. In
addition, the Internet application with onscreen administration, instant
analysis and report generation makes administration very easy and
efficient." HR Manager
"Profile XT helps us get a grip on employee
turnover. The assessment also helps us get people in the right job.
Since using Profile XT, we've decreased turnover in certain areas. We
have no complaints and found Profiles' training very useful."
National American University
Some
of Our Other Partners:
Wenatchee Valley College (WA)
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